solutionsProductsSupportTrainingPromotionsCompanyContact

 

Why does RCT focus on messaging? Messaging is the telecommunications niche in which communication convergence is being realized. For instance, you can now receive your voicemail in your email inbox, have your emails read to you via the telephone, and have a customer always reach a live person and never have them reach your voicemail.

 

Messaging enables marketing and technical talent to excel beyond the norm with telecommunications, and RCT has it.

 

UNIFIED COMMUNICATIONS

We help business partners and customers understand and customize what Unified Communications means to their organization. Some of applications may include:

    • Fax
    • Voicemail
    • Email
    • Speech

 

PARTNER

We team with our OEM business partners to help design, install and maintain voicemail products that integrate with many PBX solutions.

 

      The voicemail products we support for business partners are:

      • Avaya’s Modular Messaging
      • AVST’s CallXpress
      • Microsoft’s Exchange 2007 UM
      • All Octel and VMX products

       

      The PBX products we support for business partners are:

        • IP Office
        • eOn

         

        CONSULT

        We work with customers directly to help them understand the messaging marketplace and determine which product best fits their company’s strategies, needs and future goals.

         

        • Does your company have a lot of mobile workers?
        • Do workers normally use their telephone or their email to communicate to each other?
        • Is faxing a big part of your business? 
        • Are their government requirements that need to be considered such as:
         
        • Sarbanes-Oxley Act
        • Disaster Recovery
        • Hands Free Cellphone laws – 5 states have prohibited driving while talking on handheld cell phones: California, Connecticut, New Jersey, New York, Washington and the District of Columbia.