Exchange Server 2007 Unified Messaging offers five key benefits:

1. Less wasted time
People are able to quickly send, receive, and find the exact information they need, no matter what form it was delivered in and no matter where they are.

2. One inbox

Exchange Server 2007 seamlessly delivers e-mail, voice mail, calendar data, and fax messages into users' inboxes. Users can sort, manage, and act on multiple message types without having to switch between applications or systems.

3. Anywhere access

Exchange Unified Messaging delivers access from familiar clients like Microsoft Office Outlook®, Outlook Web Access, a variety of mobile devices, and ordinary telephones.

4. Reduced costs

Integrated unified messaging systems allow site and server consolidation, reducing the total number of servers required to provide voice mail and fax service. Consolidation can dramatically lower maintenance and upkeep costs, particularly for organizations with remote or branch offices.

5. Foundation for unified communications

The combination of e-mail, voice mail, and fax capability can be augmented with presence, instant messaging (IM), and real-time conferencing capability to expand the ways in which users can share information and communicate.

Exchange 2007 with Unified Messaging provides companies with a messaging and scheduling platform that provides end users with access to e-mail, voice mail, and fax. All through three familiar interfaces; Telephone User Interface (TUI), Microsoft Outlook, and Microsoft Outlook Web Access (OWA).

Exchange UM offers users access to Exchange from any phone, giving anywhere access to Exchange messaging data, increasing user productivity and giving your employees a great amount of flexibility.  It gives them a single central place to access all of their messages, email-voice-fax, saving time. It also provides new ways to save time. For example, if someone is stuck in traffic on the way to a meeting they can quickly inform all other attendees that they will be late, thus allowing the meeting to proceed without them. For the administrator, it saves time and reduces training by providing a single messaging system to manage. Additionally, Exchange UM allows for centralizing of voicemail systems, reducing hardware and eliminating the need for separate administration at each office.

Outlook Voice Access allows you to call in on any phone, just like you do today with your voicemail system. Using speech recognition or Touchtone you can access all your Exchange data, including voice mail, e-mail, calendar, personal contacts and your entire company directory. The result is that all messages are available in whatever tool is most convenient. You can access messages on the desktop with Outlook, the web with OWA, your mobile phone or even over the phone.

While we are bringing new content into inbox accessed through the familiar tools users know and love, we are also offering a new way to access your Exchange data, via a plain old telephone. We believe this rounds out the Exchange access method, complimenting Outlook, browser access through Outlook Web Access, mobile phone access through Exchange ActiveSync with a new access method, Outlook Voice Access, access through a vanilla telephone using either speech recognition or touchtone.

For organizations with typical PBX infrastructure, a VOIP gateway sits in between the PBX and the UM server and does translation from TDM to SIP. Media Gateways needed to link existing PBX voice systems to Microsoft Exchange Server 2007 Unified Messaging via Voice over IP and Fax over IP technologies.

Exchange 2007 revolutionizes messaging by offering a speech-enabled unified messaging platform that integrates e-mail, fax and voicemail in the user’s inbox with support for a variety of clients, including traditional and mobile phones.

• The typical Exchange deployment in midmarket consists of only 1 server. You should be clear that the Unified Messaging server role can be deployed on a single server with all other Exchange server roles (except Edge). This further supports the infrastructure consolidation point 
• Mid market messaging should acknowledge that midmarket IT organizations are largely staffed by IT Generalists. These jacks-of-all-trades shoulder the operational burden of administering the server, network, and LOB application infrastructure while simultaneously maintaining desktops and supporting end-users.  Acknowledging this key player in the midmarket can help in creating targeted messaging for the Exchange 2007 upgrade campaign.
• Exchange Unified Messaging also contains a Speech-Enabled Auto Attendant. While many large companies have applications like this already, few mid market customers do. Therefore, these customers can gain large company capabilities that were previously out of their reach.

Drive down IT costs! With Exchange’s UM solution you get a single point of administration. You only have to be trained on the one system and have a single place to do troubleshooting. There’s only one directory infrastructure, Active Directory, which is used for both voice and e-mail. You provision a user once for the whole thing. There’s a single security infrastructure with one unified security model rather than having to secure two separate discreet systems. You can also use your existing storage and backup solutions for all message types instead of deploying additional ones.

Ultimately, Microsoft’s Exchange UM 2007 increases your employees’ productivity while reducing IT costs and giving you more from your existing investments.

RCT is an Exchange 2007 UM integrator

RCT offer solutions that support the deployment of Exchange Server 2007 Unified Messaging, including gateway components, connectivity to existing PBXs, migration and coexisting plans, and installation and support. RCT has many decades of experience with voicemail and unified messaging platforms. Microsoft’s Exchange UM 2007 is one of these platforms that will be a very big player in the future. We can help companies, as well as traditional Microsoft Business Partners bring Unified Messaging to life. We are an integrator. We do so to create a viable messaging platform that includes email, voice and fax for mobile employees, executives, and desktop users.

We Make It Work!
RCT can provide the pieces and the installation of those pieces you need to make this work:

• Exchange 2007 Server
• Exchange 2007 CALs that include UM
• Media Gateway (link to the traditional PBX)
• Message Waiting Indicator software (third party add-on)

What Makes It Work?
RCT partner’s with the following hardware and software companies to provide you with a complete, working system.

• Microsoft
• Media Gateways – AudioCodes and Intel (Diaglogic)
• MWI – Geomant

Can I See It Work?
For Live Demo contact Erika Simon

To have someone to contact you and provide further information contact Erika Simon

Call today and speak with someone about the possibilities RCT can provide your company through Exchange 2007 Unified Messaging,
call 303-984-4747 and ask for Erika!