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MODULAR MESSAGING — AVAYA MESSAGE STORAGE SERVER (Modular Messaging—MSS)

 

This configuration contains one or more Avaya messaging application server (MAS) units and a single Avaya MSS. The Avaya MSS is available in two versions: MSS—standard availability (MSS—S) and MSS—high availability (MSS—H). A private Ethernet local area network (LAN) connects the MAS and the MSS. This configuration is also known as the Avaya Message Servers.

 

Note: In a configuration with multiple MAS units, all the MAS units must be physically co-located with the MSS and must be on the same LAN segment as the MSS.

 

As a stand-alone messaging solution, Modular Messaging—MSS is an ideal solution for organizations that have traditional voice mail usage and that intend to maintain separate e-mail and voice mail systems.

 

This configuration is likely to be attractive to customers that want independent voice mail and corporate e-mail systems for overall messaging reliability. Modular Messaging mailboxes on the Avaya MSS store voice, fax, and text messages and binary attachments that subscribers receive. These Modular Messaging mailboxes are independent of the mailboxes on the corporate e-mail system that receive and store corporate e-mail messages. Because the voice mail and e-mail systems are independent of each other in this configuration, if one of the systems is not operating, the other is still likely to be available.

 

Subscribers can use different devices, such as a touchtone telephone or a desktop computer, to access messages stored in their Modular Messaging mailboxes.

 

  • Details
  • Faxing

The following access media provide subscribers with unified access to messages:

 

 

Telephone

Touchtone telephone for access to voice and fax messages.

 

 

one-X Speech

one-X Speech for telephone access to voice and fax messages and to corporate e-mail messages.

 

 

Microsoft Outlook

Modular Messaging Microsoft Outlook Client and Modular Messaging Restricted Outlook Client for Outlook access to voice, fax, and text messages. Users can gain access to all messages stored in their Modular Messaging inbox with the same client that is used to obtain access to corporate e-mail messages.

 

 

Lotus Notes

Modular Messaging IBM Lotus Notes Client for Lotus Notes access to voice, fax, and text messages. Users can gain access to all messages stored in their Modular Messaging inbox with the same client that is used to obtain access to corporate e-mail messages.

 

 

Web

Modular Messaging Web Client for access to voice, fax, text, and corporate e-mail messages from a Web browser.

 

 

Desktop

Standards-based e-mail client for desktop access to voice, text, and fax messages. Modular Messaging—MSS supports IMAP4 and Post Office Protocol 3 (POP3) e-mail standards and text messages, allowing subscribers to access their Modular Messaging mailbox by means of standards-based e-mail clients. These messages are stored in an inbox separate from the corporate inbox that receives e-mail messages from the corporate e-mail system.

 

Note: Through administrative settings, administrators can restrict access to a subscriber mailbox from standards-based clients.

 

A fax-capable solution, Modular Messaging—MSS makes use of native fax resources to:

 

  • Allow subscribers to send fax messages.
  • Allow callers to leave fax messages. Callers can also leave a message that contains a voice introduction, followed by a fax. This results in a single message with both voice and fax components.

 

Note: H.323 integration currently does not support fax messaging.